Communications Masterclass: QA Testing

In my years of owning an iPhone, the worst mistake that I ever made as the manager of multiple social media accounts was to update both Twitter and Instagram to their latest (current) iterations—Twitter 6.0 and Instagram 5.0.0. It was bad enough when Twitter removed support for viewing Instagram photos within their app. Now, I’m…

#fireyourinterns: April 3, 2013

#fireyourinterns is a hashtag I like to use when somebody involved with a major outlet makes a significant error or unnecessary typo that could have easily been avoided. It started when I was in the middle of my college career and desperately needed an internship. I’ve always had an eye for catching errors in printed…

Communications Masterclass: Discretion

Beyond the obvious “don’t be a dick on April Fool’s Day” advice, here are some notes on real-world applications for discretion in communication. Yesterday’s NCAA men’s basketball game between Louisville and Duke featured a frightening situation when Louisville sophomore guard Kevin Ware suffered an open fracture of his lower right leg while landing awkward in…