Communications Masterclass: QA Testing

In my years of owning an iPhone, the worst mistake that I ever made as the manager of multiple social media accounts was to update both Twitter and Instagram to their latest (current) iterations—Twitter 6.0 and Instagram 5.0.0. It was bad enough when Twitter removed support for viewing Instagram photos within their app. Now, I’m…

Communications Masterclass: Discretion

Beyond the obvious “don’t be a dick on April Fool’s Day” advice, here are some notes on real-world applications for discretion in communication. Yesterday’s NCAA men’s basketball game between Louisville and Duke featured a frightening situation when Louisville sophomore guard Kevin Ware suffered an open fracture of his lower right leg while landing awkward in…

Communications Masterclass: Professionalism

Spotted on the ERC24 website after today’s ERC events at Lydden Hill: “The ERC24 team will be back tomorrow with more updates and news, although this is reliant on the internet service. Who would have thought that a 21st Century Motorsport would be unable to provide 21st century means of communication.” ERC24 does a great…